huge room, awesome balcony, walkable distance

The ceiling fan didn't work, just bedsheets instead of blankets!!! The pool lacked cleanliness and felt uninviting. Bathrooms are old, especially the shower, and the noise from neighbors was quite disturbing!!!

The staff was incredibly helpful, providing excellent recommendations for local dining and activities, which made my stay more enjoyable.

The ceiling fan in my room did not work, making it a bit uncomfortable during warm nights, and the pool area felt uninviting and needed better maintenance.

The location was super convenient, just off Quinta Ave. 👍 But the room had mildew behind the fan and needed a serious update. Staff were nice enough, but some health hazards gotta be fixed!

Room for improvement, especially bathrooms

Spacious and clean room with a safe, perfect for couples! Plus, location is a major win for nightlife lovers.

the location was really great. right near the 5th avenue! ! the staff was super-friendly and helped us out a lot. the daily cleaning was top-notch, and we loved the spacious room with a safe for our stuff.

Good location near beaches and the main entertainment area, providing easy access to activities while being slightly quieter at night. The comfortable beds enhanced the stay, and having a nice balcony added to the appeal. However, it fell short in some areas, such as outdated amenities and limited dining options, which could have made the experience better.

perfect spot for easy access to beach and nightlife

My stay was fantastic because I could easily walk to both Mamita's Beach Club and Coco Bongo within minutes, making it perfect for enjoying both relaxation and nightlife. if you're into walking through vibrant streets and local shops, this place offers so much to explore just a few steps away.

Couple beware of the risks

Our room was clean and they did a good job everyday with cleaning , but be careful with your belongings. A nice surprise was the helpful day desk attendant who spoke English pretty well and answered all our questions.

It was not inexpensive , considering the issues with security and the lack of responsiveness when problems arose.

The room was clean and spacious, with a safe for my belongings. I appreciated the daily cleaning service and the friendly staff, who were always ready to help during my stay. The hotel's central location made it easy to explore nearby attractions.

Loud nightlife noise.

decent stay but some room for improvement

The staff greeted me with exceptional friendliness, which made my arrival pleasant. Daily cleaning was thorough and left my room feeling fresh every day. The location offered great access to nearby attractions, making it easy to explore the area fully.

It was just a balanced option for a day tour in Playa del Carmen with good price value. The daily cleaning service kept the room tidy and fresh, which was nice. Bring your own towels as the ones provided were not the best.